Already using GuestDiary? Then you already have an all-in-one platform helping you manage reservations, guests, and daily hotel operations. By connecting FLEXIPASS Digital Keys, you can make arrivals even smoother with secure, app-free digital room access.
Guests receive their digital key before arrival, unlock their room directly from their smartphone, and enjoy a seamless check-in experience—without collecting a physical keycard.
What is GuestDiary?
GuestDiary is a cloud-based Property Management System (PMS) designed for hotels, guesthouses, B&Bs, and other accommodation providers. It combines front desk management, a booking engine, channel manager, website tools, and payment solutions into one connected platform. Hotels use Padword to:
Manage reservations, front desk operations, and guest stays from one dashboard
Connect directly with OTAs and booking channels through real-time synchronisation
Simplify payments, reporting, and guest communication
Why Choose FLEXIPASS + GuestDiary?
GuestDiary and FLEXIPASS work together to create a faster, more convenient arrival experience.
Guests receive secure FLEXIPASS WebKeys without downloading an app
Digital room access is integrated into the guest journey, reducing check-in delays
Compatible with leading hotel door lock providers worldwide
Together, they help hotels reduce manual work while delivering a modern, contactless guest experience.
How to Set Up Digital Keys with GuestDiary
Getting started is straightforward.
Connect FLEXIPASS WebKeys
Enable the FLEXIPASS WebKeys integration with your GuestDiary PMS.
Connect Your Door Lock System
Configure your compatible lock solution through FLEXIPASS.
GO LIVE
Reservations automatically generate secure WebKeys, which are sent to guests before arrival.
Guests automatically receive their secure WebKey on the day of arrival and can unlock their room directly from their smartphone browser.
How Guests Actually Receive Their Mobile Key
Guests receive a secure FLEXIPASS WebKey as part of their arrival journey.
They simply open the secure web link on their smartphone and unlock their assigned room—no app installation or physical keycard required.
The result is a faster, more convenient arrival for guests and less work for your front desk team.
GuestDiary + FLEXIPASS combine cloud-based hotel management with secure digital access, helping hotels automate arrivals, simplify operations, and deliver a smoother guest journey.
FAQs
How does the GuestDiary + FLEXIPASS integration work?
GuestDiary integrates with FLEXIPASS WebKeys, allowing guests to receive secure digital room access before arrival.
Do guests need to download an app?
No. Guests simply open their secure WebKey in their smartphone browser and unlock their room.
Which hotels is GuestDiary designed for?
GuestDiary is used by hotels, guesthouses, B&Bs, glamping sites, and other accommodation providers looking for an all-in-one hospitality platform.
What are the benefits of digital keys?
Digital keys help reduce check-in queues, eliminate plastic keycards, improve convenience for guests, and reduce operational workload.
Is the integration suitable for hotels worldwide?
Yes. FLEXIPASS WebKeys are designed to work with compatible hotel door lock systems and support hospitality businesses internationally.