Already using Padword? Then you're already simplifying hotel operations with one connected platform. By adding FLEXIPASS Digital Keys, you can extend that same simplicity to your guests with secure, app-free room access that fits naturally into their stay.
Guests receive a digital key before arrival, unlock their room directly from their smartphone, and enjoy a smooth, contactless experience from check-in to check-out. Meanwhile, your team manages everything from one central platform.
What is Padword? – One Platform for Smart Hospitality
Padword is a Smart Access & Hospitality Technology Platform that combines proprietary hardware and software into one integrated ecosystem.
Instead of relying on multiple disconnected systems, Padword helps hotels centralise access management, automation, and day-to-day operations through a single platform.
Hotels use Padword to manage:
Smart access and digital room keys
Multi-property operations
Cashless payments
Energy management
PMS-connected automation
Whether you manage a hotel, holiday rental, campsite or co-working space, Padword helps simplify operations while improving the guest experience.
WHY CHOOSE FLEXIPASS + Padword?
Together, Padword and FLEXIPASS make digital access effortless.
Guests receive secure FLEXIPASS WebKeys and open your rooms directly from your smartphone without an app
Automatic room assignment through PMS integration with multiple access methods including WebKeys, PIN, RFID/NFC cards, fingerprint and remote access
Manage multiple properties from one dashboard and secure, automated and scalable access management
It's a smarter way to connect your PMS, access control and guest journey.
How to Set Up Digital Keys with Padword
Getting started is straightforward:
Configure Padword Cloud 360
Connect your PMS and compatible smart locks.
Enable FLEXIPASS WebKeys
Connect FLEXIPASS with Padword Cloud 360 via API and map your hotels, rooms and locks.
Go LIVE
Reservations automatically generate secure WebKeys, which are sent to guests before arrival.
Once they receive their secure link, guests simply open it in their mobile browser and unlock their room—no installation required.
How Do Guests Receive Their Digital Key?
It's designed to be as easy as possible.
Guests receive their FLEXIPASS WebKey via email, SMS, or your preferred guest communication channel.
They simply:
Open the secure web link
Access their personalised guest experience
Unlock their room directly from their smartphone
Continue using the Padword web experience to access hotel information and services
Everything happens in one seamless digital journey.
What Padword Says About FLEXIPASS
"Together, Padword and FLEXIPASS help hotels simplify access management by combining seamless digital key technology with an integrated operational platform." — Padword Team
Padword + FLEXIPASS combine smart hospitality technology with secure digital access—helping hotels automate operations, enhance guest experiences, and manage every property more efficiently from one connected platform.
FAQs
What is Padword?
Padword is a smart hospitality platform that combines digital access, automation, PMS connectivity, and operational tools into one integrated solution.
How does the Padword + FLEXIPASS integration work?
Padword connects with FLEXIPASS through Cloud 360. Reservations automatically generate secure WebKeys, allowing guests to unlock their room directly from their smartphone browser.
Do guests need to download an app?
No. Guests receive a secure FLEXIPASS WebKey via email or SMS and unlock their room using any mobile browser.
Which access methods does Padword support?
Padword supports FLEXIPASS WebKeys, PIN codes, RFID/NFC cards, fingerprint access, remote unlocking, and mechanical key backup.
Can Padword manage multiple hotels?
Yes. Padword allows operators to manage multiple properties from a single dashboard, making it ideal for hotel groups and growing hospitality businesses.
What types of properties use Padword?
Padword is designed for hotels, holiday rentals, serviced apartments, campsites, co-working spaces, and other hospitality businesses looking to simplify operations and modernise guest access.