If your property already uses roomMaster PMS, you know it’s built with one goal in mind: make hotel operations simpler for the people who run them. And when you connect roomMaster with FLEXIPASS Digital Keys, that simplicity extends right into the guest journey.
Suddenly, check-in becomes contactless. Guests receive their mobile key automatically the moment their reservation is marked as checked in in roomMaster. And just like that — no lines, no plastic cards, no delays. They arrive, tap, and walk right in.
It’s a small upgrade that makes a big impact, especially for hotels that want to offer a smoother, more modern stay without overhauling their entire tech stack.
What is roomMaster PMS? – A Trusted PMS Built by Hoteliers
For more than 30 years, roomMaster PMS by innQuest has been one of the industry’s most reliable hospitality platforms. Built by hoteliers for hoteliers, it delivers the tools properties need to keep operations running smoothly — without unnecessary complexity. Hotels use roomMaster for:
Front desk & reservation management
Integrated online booking engine
Housekeeping & maintenance automation
Advanced reporting & analytics
OTA & channel manager connectivity
Seamless payment processing
It’s stable, intuitive, and trusted by properties around the world. And now, thanks to FLEXIPASS, it’s also fully equipped for digital room access.
Why Hotels Love FLEXIPASS + roomMaster?
Digital key is sent automatically the moment a reservation is set to checked in in roomMaster
Guests enjoy contactless check-in without downloading an app
Works with major lock systems (ASSA ABLOY, SALTO, Dormakaba, Vingcard, etc.)
Reduces front desk traffic and shortens arrival times
Enhances your tech stack without breaking it
Supports hotels globally with English-language support
roomMaster handles operations. FLEXIPASS handles access. Guests get a seamless, stress-free arrival.
How to Set Up Your Digital Key Experience
Here’s the quick version — going live is easy:
Connect roomMaster with FLEXIPASS
Configure the integration so FLEXIPASS receives reservation status updates.
Enable Digital Keys
Once a guest is checked in inside roomMaster, FLEXIPASS automatically sends the mobile key.
Test & Go Live
Confirm a few test reservations, and you’re ready to offer contactless arrivals to every guest.
This process mirrors the simplicity described in the file’s setup outline.
How Do Guests Receive Their Key?
Guests don't need apps, downloads, or codes. When their reservation status is set to checked in inside roomMaster, FLEXIPASS sends them a mobile key instantly — via their preferred channel.
They tap → door unlocks → stay begins. It’s simple, predictable, and exactly what today’s travelers want.
What roomMaster Says
“My team has successfully integrated Flexipass API with our Stuf platform. We did not experience any problems — the process has been simple and easy to follow.”
— Danika Goecke, Senior Director of Engineering, Stuf Storage
This is the kind of enhancement guests notice — and staff appreciate.
FAQs
When is the digital key sent to the guest?
As soon as the reservation status is changed to checked in in roomMaster, the digital key is sent automatically.
Do guests need an app to use the mobile key?
No. FLEXIPASS keys work app-free and open instantly from a secure link.
Does roomMaster integrate with guest communication platforms?
Yes — roomMaster supports a range of communication partners (as referenced in the FLEXIPASS integration example). FLEXIPASS plugs directly into that ecosystem.
Is setup complicated?
Not at all. The process involves connecting FLEXIPASS via API, enabling key automation, and running a few test reservations — then you’re live.
Which properties is this ideal for?
roomMaster is used globally across hotels, motels, inns, resorts, and multi-property groups — all of which benefit from contactless access.
What languages does roomMaster support?
English-language support is available globally.